If you can’t pay your debt right away, you can schedule a series of payments in your online CRA account using a pre-authorized debit (PAD) agreement. You can also call the CRA to set up a payment arrangement.
If you received a letter from a collections officer, call them at the number provided as soon as possible.
Use the personal income and expense worksheet to determine what you can afford to pay on a regular basis
You can schedule a series of automatic pre-authorized debit (PAD) payments from your bank account in:
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To work with the CRA to set up a payment arrangement for a debt you owe, you can:
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You can schedule a series of payments in My Account, My Business Account or Represent a Client for the following debts:
Your pre-authorized debit payment agreement begins when your first scheduled payment is withdrawn from your account.
Read more about how to set up pre-authorized debit payments, including how to change, cancel, view, and skip payments: Pay by scheduled pre-authorized debit payment(s) through CRA online services
When you call, you may need to have:
Hours |
|
Date |
Hours |
Monday to Friday |
7 am to 10 pm (ET) |
Saturday and Sunday |
Closed |
Closed on public holidays
To start your payment arrangement, you need to make your first payment towards your debt.
For options on how to make your payments, go to make a payment.
Once you have set up your payments, you must continue to make payments on the agreed upon dates. You have to file all future returns on time and stay up to date with your obligations. The CRA may review your payment arrangement periodically.
If you need to change a payment arrangement or you are unable to make a payment, call the CRA.
If you don't modify your payment arrangement before paying less than you agreed to, the CRA may proceed with legal actions to collect what you owe. Refer to: If you don't pay your debt
Even if you have a payment arrangement and are making payments, the CRA may use some benefits and other credit payments you receive to pay your debt. Refer to: How payments are applied to offset your debt